Returning the most authentic sound.
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What shipping methods do you use?

We currently offer UPS, USPS, and Priority Mail shipment options.

Why can't I track my Priority Mail shipment?

offers delivery confirmation only. For most shipments, the US Postal Service now provides detailed tracking information, however, it is possible that packages may not be scanned as regularly as they are when using FedEx or UPS.

Product availability states "Ships In 7-14 Business Days"

If an item is not in stock, will special order it from the manufacturer upon purchase. Once the item is ordered it takes an estimated 7-14 business days for the item to arrive in our warehouse (depending on the manufacturer). At this point, the order will immediately ship and you will get a shipping confirmation email.

When will my order ship if it contains items, not in stock?

Our policy at this time is to ship all orders when they are “complete”, meaning all items are in stock. If you need specific items to ship sooner please contact customer service and we will accommodate.

How quickly will my order ship?

We normally ship all in-stock orders within 3 business days of the date the order is placed. If an item is not in stock we will special order from the manufacturer and it should arrive in the lead time stated on the product page. Typically special orders take 7-14 business days to ship however that varies by manufacturer. In some cases, we are able to direct ship from the manufacturer. If this is the case with your order, the status will be updated to "Direct Shipment from Manufacturer." Typically, this adds 1 - 2 days to the time it takes to ship out, and the actual transit time could be more or less than the estimate on the website.

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