Returning the most authentic sound.
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FAQS

Our Products:

  • Everything we sell (unless otherwise noted) is a new authentic product that was carefully chosen by our team.

 

Purchase:

  • When you find a product that you like, click on the product to find out more information about the product. You can click on the photos to see different angles or zoom in. On the page, you can see more information about the product such as color, size options, material, technology among other things. Don’t forget to click on the size and color of an item before clicking buy.
  • Review the items in your cart by clicking on the shopping cart. It is possible to remove items from your cart by clicking delete.
  • Click on Finish Order to continue. Next, your checkout page with your items and prices will appear. Follow the instructions to complete the purchase.
  • All prices are in US Dollars unless otherwise noted. Charges on your card can vary if purchased from another country or in another currency.

 

First Purchase:

  • Pay attention and make sure that:
    1. The billing address is the same one that is on file with your bank.
    2. The billing name matches exactly with how it is written on the card.
    3. Your address and other information are filled out correctly. This includes your email and your phone number. This will help us contact you if necessary.
  • All orders are subject to analysis and verification of billing and shipping information. This verification, when necessary, will take place by phone in order to avoid any loss or fraud to our clients.

 

Purchasing:

  • Account Information: You can alter your account information at any time. Just log in and alter the desired information.
  • Shipping Address: You can change your shipping address at any time before the purchase. In order to protect our customers, the shipping cannot be changed for an order after the purchase. If you have questions contact one of our representatives.
  • Payment Methods: You can make a purchase using your Credit Card (Visa, Mastercard, American Express, Discover, and Diners) or using Paypal.
  • Shipping options:

 

How to Process a Return, Exchange or Warranty

  • In order to process a return, you can send an email to contact admin@ewigbelle.com. When emailing be sure to include your order number, the item you would like to return, and why.

 

Talk to Us:

Do you have a queOur Products:

  • the station that wasn´t answered here? Do you have a question about a certain product? Feel free to contact us at contact admin@ewigbelle.com.
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